Support
Real answers. Any time zone.
Technical support is included on every plan.
Email support
Write to hello@mailtoucan.com and include your account email and a short description.
Response targets
See our Support Policy for priorities and first-response times.
How do I raise a support request?
Email hello@mailtoucan.com from your account email with a description and screenshots.
Is support included in my plan?
Yes. Technical support is included on every plan. Flocking adds priority email support and Full Flock adds phone and priority support.
I’m not a customer yet. Who do I talk to?
Email hello@mailtoucan.com and we’ll answer your questions and arrange a walkthrough.
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