Legal & policies.
Everything that governs how MailToucan works, written for customers around the world.
Terms of Service
The main agreement for using MailToucan.
Read Core agreementPrivacy Policy
How we collect, use and protect personal data.
Read Core agreementCookie Policy
Cookies and how to control them.
Read BillingRefund Policy
Billing, cancellation and our no-refund policy.
Read Platform rulesAcceptable Use Policy
What you can and can’t do on the platform.
Read Platform rulesAnti-Spam Policy
Consent, unsubscribe and email-sending rules.
Read Data protectionData Processing Agreement
Our data processing terms for customers.
Read Data protectionSub-processors
The third parties that help us run MailToucan.
Read Data protectionData & Security Overview
Encryption, access control and incident response.
Read Data protectionGDPR & Compliance
GDPR and global privacy compliance.
Read ServiceSupport Policy
Support hours and response targets.
Read ServiceResponsible Disclosure
Report a security vulnerability.
Read Platform rulesCopyright & Trademark Policy
Copyright and trademark notices.
Read Platform rulesAPI Use Policy
Rules for using our API.
Read For your guestsGuest WiFi Terms (template)
A template for your guests’ WiFi terms.
Read CompanyAccessibility Statement
Our accessibility commitment.
ReadLast updated October 2026. These documents are operated by MailToucan. Contact hello@mailtoucan.com with any legal questions.